Privacy Policy

Effective Date: March 2026  •  Civil Services, Inc. •  Jacksonville, Florida
Website: civilservicesinc.com  •  Phone: (904) 641-1834  •  Email:csijax@civilservicesinc.com

At Civil Services, Inc., we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, and safeguard your Personally Identifiable Information (PII) when you visit our website, place an order, or interact with our services.

Please read this policy carefully to understand your rights and our responsibilities regarding your personal data.

1. What Personal Information We Collect

When you register, place an order, or interact with our website, we may collect the following types of personal information:

  • Full name

  • Email address

  • Mailing address

  • Phone number

  • Payment details (processed securely through PayPal)

  • Any other details you voluntarily provide

2. When We Collect Your Information

We collect personal information from you during the following interactions:

  • Creating an account or registering on our site

  • Placing an order or completing a transaction

  • Subscribing to our newsletter

  • Filling out a contact or inquiry form

  • Responding to a survey or marketing communication

  • Using other interactive features on our site

3. How We Use Your Information

The personal information we collect helps us deliver a better experience and more efficient service. Specifically, we use your data to:

  • Personalize your experience and deliver content relevant to your interests

  • Process transactions quickly and accurately

  • Improve our website based on user behavior and feedback

  • Respond promptly and effectively to customer service requests

  • Send periodic emails or newsletters (if you have opted in)

4. How We Protect Your Information

The security of your personal information is a top priority. We take the following measures to protect your data:

  • Regular website security scans to detect vulnerabilities and malware

  • Malware scanning on an ongoing basis

  • All payment transactions are processed through PayPal's secure, encrypted payment gateway — we never store your payment card information directly

5. Cookies and Tracking Technologies

Our website uses cookies — small data files stored on your device — to enhance your browsing experience and help us understand how visitors use our site.

How We Use Cookies

  • Remember items in your shopping cart across sessions

  • Understand user preferences based on previous site activity

  • Compile aggregate site traffic data to improve our services

  • Enable trusted third-party analytics tools to track usage on our behalf

Managing Your Cookie Preferences

You can control cookie settings through your web browser. Most browsers allow you to block or delete cookies via the Settings or Help menu. Please note that disabling cookies may affect certain site features and service functionality, though you will still be able to browse and place orders.

6. Third-Party Disclosure and Links

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. We do not include or promote third-party products or services on our website.

7. California Online Privacy Protection Act (CalOPPA)

Civil Services, Inc. complies with the California Online Privacy Protection Act (CalOPPA). In accordance with CalOPPA:

  • Users may visit our site anonymously

  • A link to this Privacy Policy is prominently displayed on our homepage

  • Users will be notified of any changes to this policy via our Privacy Policy page

  • Users may update or correct their personal information by contacting us directly

8. Children’s Online Privacy Protection Act (COPPA)

We do not knowingly market to or collect personal information from children under the age of 13. COPPA gives parents control over what information websites collect from their children. If you believe your child has submitted personal information to our site, please contact us immediately so we can remove it.

9. Data Breach Notification Policy

In alignment with Fair Information Practice Principles, in the event of a data breach, we will notify affected users:

  • Via email — within 7 business days of discovery

  • Via on-site notification — within 7 business days of discovery

We support the individual redress principle, which ensures that users have legally enforceable rights against data collectors and the ability to seek recourse through courts or relevant government agencies if their privacy rights are violated.

10. CAN-SPAM Act Compliance

We collect email addresses to communicate relevant information about our services to customers who have opted in. In compliance with the CAN-SPAM Act, we agree to the following:

  • We will not use false or misleading subjects or email addresses

  • We will identify all commercial messages as advertising where required

  • We will include our physical business address in all marketing emails

  • We will honor all opt-out and unsubscribe requests promptly

To unsubscribe from our emails at any time, please contact us at csijax@civilservicesinc.com and we will promptly remove you from all correspondence.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us:

Civil Services, Inc.
2394 St. Johns Bluff Road South
Jacksonville, Florida 32246

Phone: (904) 641-1834
Email:csijax@civilservicesinc.com

Last Edited: March 5, 2026